Privacy Policy
GLO Sunbed Hire Ltd
This is the privacy notice of GLO Sunbed Hire Ltd. In this document, “we”, “our” or “us” refer to GLO Sunbed Hire Ltd.
We are a limited company registered in Northern Ireland.
Company number: NI657123
Registered office: 20 Armagh Road, Portadown, Craigavon, Northern Ireland, BT62 3DP
We are committed to protecting your privacy and the confidentiality of your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. What This Privacy Policy Covers
This Privacy Policy applies to personal data we collect from:
• Customers who hire or purchase sunbeds from us
• Website visitors
• Individuals who contact us by phone, email or online forms
• Business contacts and suppliers
It explains what personal data we collect, how we use it, your rights, and how the law protects you.
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2. Personal Data We Collect
We may collect, use, store and transfer the following categories of personal data:
Identity Data
• Name
• Title (if applicable)
Contact Data
• Billing and delivery address
• Email address
• Telephone number
Transaction Data
• Details of products or services hired or purchased
• Payment records and invoices
Financial Data
• Card or payment details (processed securely by third-party providers)
Technical Data
• IP address
• Browser type and version
• Device information
• Website usage data
Marketing & Communication Data
• Your communication preferences
• Enquiry history and correspondence
Where data is anonymised or aggregated, it does not identify you personally and is not considered personal data.
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3. If You Do Not Provide Required Data
Where we need personal data to enter into or perform a contract with you, and you do not provide it when requested, we may be unable to supply our goods or services. We will inform you if this is the case.
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4. Lawful Bases for Processing Your Data
We only process your personal data where we have a lawful basis, including:
• Contractual necessity – to supply hired or purchased sunbeds
• Legal obligation – to comply with accounting, tax or regulatory requirements
• Legitimate interests – to run and improve our business, respond to enquiries, and keep records
• Consent – where you have explicitly agreed (e.g. marketing communications)
If the lawful basis changes, we will stop processing or notify you where required by law.
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5. How We Use Your Personal Data
We may use your personal data to:
• Process orders, hires and payments
• Deliver, install, collect or service sunbeds
• Communicate with you regarding enquiries or contracts
• Maintain internal records
• Comply with legal and regulatory obligations
• Improve our products and services
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6. Payments and Transaction Information
We do not store full payment card details.
Payments are processed securely through authorised third-party payment providers (such as PayPal or card processors). These providers are GDPR compliant and responsible for protecting your payment information.
Any payment information taken by phone is handled securely and disposed of once the transaction is complete.
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7. Communicating With Us
When you contact us by phone, email, website form or otherwise, we collect the information you provide to respond to your enquiry.
We may keep a record of communications to ensure a high standard of customer service and efficient business administration.
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8. Marketing Communications
If you submit an enquiry or request information, we may send you relevant business communications.
You can opt out of marketing communications at any time by using the unsubscribe link in emails or by contacting us directly.
We do not sell your personal data to third parties.
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9. Cookies and Website Usage
Our website may use cookies to:
• Monitor website performance and usage
• Improve functionality
• Remember preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
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10. Sharing Your Personal Data
We do not share your personal data with third parties except:
• Payment processors
• Professional advisers (e.g. accountants, legal advisers)
• Where required by law, court order or regulatory authority
We only share data that is necessary and ensure appropriate safeguards are in place.
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11. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
• Secure systems and restricted access
• Password-protected devices
• Physical security for paper records
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12. How Long We Keep Your Data
We retain personal data only for as long as necessary, including:
• Financial and transaction data: up to 7 years (legal requirement)
• Customer and enquiry data: for as long as required to provide services or respond to enquiries
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13. Your Rights
Under UK GDPR, you have the right to:
• Be informed about how your data is used
• Access your personal data
• Request correction of inaccurate data
• Request restriction or deletion of data
• Object to processing
• Request data portability
To exercise your rights, please contact us using the details below.
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14. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
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15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The version published on our website at the time you use our services will apply.
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16. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
GLO Sunbed Hire Ltd
Email: glosunbedhire@outlook.com
Telephone: 0800 368 9499
Postal address: 20 Armagh Road, Portadown, Craigavon, Northern Ireland, BT62 3DP